Contact
We're here to help
Got a question about your order, sizing, or a PawMuff™ for your pup? We're real people and happy to help — no bots, no runaround.
Reach us
- Email us directly at Pawmuff@gmail.com
- Reply to your order confirmation email with your order number and we'll pick it right up.
- Or use the message form on this page to send us a note.
Response time: usually the same day, within 24 hours at most.
Before you write in
For order issues, it helps to have your order number ready — and if it's about a damaged or wrong item, a quick photo speeds things up a lot. You can also check our Returns & Exchanges and Shipping pages for quick answers. 🐾